Karthik is our operation manager that has been with the company for more than 10 years. He believes that this role is important in helping the team to reach its full potential.
Have you ever wondered what an operation manager does? The title of this position is self-explanatory because it conjures up images of someone in charge of the entire work operation process. Every industry will require a manager to assist in the day-to-day operations of the business. Today, we’ll discuss the responsibilities of an operations manager, particularly in the logistics industry.
What are the roles of the Operation Manager?
An operation manager’s duty is to oversee the operational activities from the organisation level. They are responsible to look into the operational activities to identify faults and look for areas for improvement. Some other duties include training, assigning staff, and managing quality assurance initiatives. They’ll have to plan out the operation process and make sure that the employees complete the task on schedule.
The main roles of our operation manager are in the following list:
1. Planning for Operation Procedures
The preparation of plans and strategies for the operational activities will enable the company to successfully capture opportunities and overcome any obstacles. It is the planning process to connect the corporate goals to tactical objectives and ensure that everyone is moving forward in the same direction.
2. Resource Allocation
To maintain efficiency, the operation manager must be aware of the company’s resource availability and match them with the provided timeframe and budget. They are in charge of maintaining standards and performance while also controlling overhead, supplies and cash flow. To carry out these arrangements, the operation manager must have a thorough understanding of the organisation.
3. Communicate with Internal and External Stakeholders
One of the operation manager’s responsibilities may include communicating with people at different levels; they must have great communication skills to ensure that everyone is clear about the company goals and direction. Another important skill that the operation manager must have is to have excellent negotiation skills. They must be able to negotiate well with the other party during the discussion in order to work toward an agreeable solution. Sometimes, they may need to possess motivational skills in order to lead and motivate their coworkers to move forward.
4. Supervision
Operational supervision is one of the important components that frequently contributes to a company’s success. The operation manager should be able to supervise the operational activities in order to boost productivity, increase efficiency and help with company growth.
5. Operation Related Projects
The operation manager is in charge of monitoring the project team’s performance and ensuring that operations are carried out in accordance with the clients’ requirements and internal regulations with maximum productivity and efficiency. They will be required to report on and implement continual improvement and optimization of operational standards while ensuring alignment with the organization’s goals.
Share with us, we’d like to hear from you:
- What are your opinions of an operation manager?
- Have you worked with any operation manager before?
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